Terms of Service

This summary is for convenience only. The full Terms below are the agreement.

1. About these Terms

These Terms of Service (“Terms”) are an agreement between you and Unified Artificial Intelligence LLC, a New Mexico limited liability company (“we”, “us” or “our”). They apply to our online service, AI tools for software engineers, including our software, the hosted service, the account dashboard, our websites, our APIs, the emails and notifications we send you, and every other feature, update or product we provide under these Terms, now or in the future, unless it comes with its own separate agreement (together, the “Service”).

You accept these Terms by ticking the box at sign-up, by accepting them when we ask you to in the dashboard, or by using the Service. We record each acceptance (the version, the time, your IP address and your browser or client). Our Refund and Cancellation Policy and the acceptable use rules in section 13 are part of these Terms. Our Privacy Policy explains how we handle personal data.

Feature terms. Some features come with additional terms, rules or limits that apply only to that feature (“Feature Terms”). We show Feature Terms in the Service or in our documentation before you first use the feature, and they become part of these Terms when you use it. If Feature Terms conflict with these Terms, the Feature Terms apply to that feature only. Feature Terms do not change your price, the Refund and Cancellation Policy or how disputes are resolved under these Terms.

If you accept these Terms on behalf of a company or other organisation, you confirm that you have authority to bind it, and “you” means that organisation.

2. Who can use the Service

• You must be at least 18 years old and able to enter into a binding contract.
• You must not be barred from using the Service under the laws that apply to you, including sanctions laws (see section 19).
• You may use the Service for your business or as an individual. If you use it mainly for purposes outside your trade, business, craft or profession, you are a “consumer”. Where these Terms give consumers extra rights, those rights apply to you. Nothing in these Terms takes away rights that consumer law in your country gives you and that cannot be waived by contract.

3. Your account and API keys

• Give accurate sign-up information and keep your email address up to date. We send important notices there.
• Each login is for one person. Keep your password private.
• API keys let your tools and automation use the Service as your account. Treat them like passwords: do not publish them or commit them to repositories. Revoke a key you no longer need or think may be exposed.
• You are responsible for activity under your account and your API keys, including actions taken by tools and scripts that use them, unless the activity happened because we failed to keep our systems secure.
• Tell us at support@unified-ai.dev straight away if you think someone has used your account or a key without permission. We may revoke a key that appears to be compromised.

4. The Service

The Service provides AI tools for software engineers, offered online. Not every feature is available on every plan or to every account. “Output” means the results and any other content the Service generates for you; Output is generated by AI.

We improve the Service over time and may add, change or remove features. New features and updates are part of the Service and are covered by these Terms (and any Feature Terms) as soon as we make them available, without a new agreement. If a change materially reduces the core features of a paid plan during a period you have paid for, we will tell you in advance where we reasonably can, and section 9 applies to changes in prices and included usage.

Emails and notifications. We send emails to your account address about your account, security, billing and changes to the Service or these Terms; you cannot turn these off while you have an account. You can turn off notifications that are optional in your settings. Delivery of notifications is not guaranteed: do not rely on them for anything urgent or safety-critical.

We do not promise any particular availability or response time. We may need to interrupt the Service for maintenance, security or reasons outside our control. Support is by email at support@unified-ai.dev.

5. AI output is advisory

The Service is a tool to help you. It is not a guarantee of code quality or security. In particular:

• Output may be wrong, incomplete, inconsistent or out of date. It may miss bugs, security vulnerabilities, licensing problems and requirements, and it may report problems that do not exist.
• A suggested change may itself introduce a bug or a vulnerability.
• We do not guarantee that the Service will find all, or any particular, bugs or vulnerabilities.
• No Output means that code is correct, complete, secure or safe to release or deploy.
• A person should review and test code before it is used in production. Do not rely on the Service as the only safeguard for systems where errors could cause injury, significant financial loss or a breach of law.

You remain responsible for reviewing, testing and securing your code, and for every decision about what to release or deploy. We provide the Service as an independent provider: we do not act as your agent, employee or representative and do not make decisions on your behalf.

6. Your tools and accounts

Any tools, automation or third-party services you use with the Service act on your instructions, under your authority and with the permissions you give them. The Service does not run your code or deploy anything for you, and it does not log in to your third-party accounts. What you or your tools do with Output is your responsibility. You must follow the terms of the third-party services you use with the Service.

7. Prompt injection

Code, comments, documentation, issues, dependencies and other content can contain hidden instructions designed to manipulate AI systems (“prompt injection”). We design the Service to treat the content it analyses as data, not as instructions, but no safeguard is complete. Injected content may affect Output.

Keep this risk in mind when you rely on Output. Except where the harm is caused by our breach of these Terms, we are not responsible for actions taken by you or your tools because of content in your repositories or from third parties.

8. Your content, Output and our rights

Your content. “Customer Content” means the code and other material that you or your tools submit to the Service. You keep all rights in Customer Content. You give us a worldwide, non-exclusive, royalty-free licence to host, copy, process, transmit and display Customer Content only as needed to provide, secure and support the Service and to comply with the law. This includes sending it to our service providers, such as our AI provider, to provide the Service.

No training. We do not use Customer Content or Output to train AI models, and our AI provider does not use it to train models either. We keep Customer Content confidential and share it only with our staff and service providers who need it to run the Service, or where the law requires (in which case we will tell you if we lawfully can). The Privacy Policy explains what we keep and for how long.

You confirm that you have the rights and permissions needed to submit Customer Content, including any code that belongs to your employer, your clients or third parties and any personal data in it, and that submitting it does not breach a licence, a confidentiality obligation or the law.

Output. As between you and us, you own the Output generated for you, to the extent any rights exist in it, and we assign to you any rights we have in it. Output for different customers may be similar. Suggested code may resemble existing code, including open-source code that is subject to a licence. We do not promise that Output, including suggested code, is original, does not infringe anyone’s rights, or is compatible with the licences that apply to your project. Check suggested code before you use it.

Our rights. The Service, our software, prompts, documentation and brand belong to us or our licensors. While you follow these Terms, you may use the Service for your own internal purposes. Software we publish under an open-source licence is governed by that licence; these Terms govern the hosted Service. If you send us feedback, we may use it without any obligation to you.

Usage data. We use usage metadata (such as usage counts, cost and timing) to run, bill, secure and improve the Service. This does not include the content of your code.

9. Plans, fees, renewal and cancellation

Plans. The Service is offered as the Basic, Plus, Pro and Max plans, billed monthly or yearly. There is no free tier and no free trial: you are charged when you subscribe. Current prices are on our pricing page and are shown again at checkout before you pay. Prices are in US dollars and do not include taxes (see “Taxes” below). A yearly plan costs 12 times the monthly price (there is no yearly discount) and is paid in advance for the year.

Usage allowance. Each plan includes a monthly usage allowance. Higher plans include more usage. Usage is measured by the metered cost of your use of the Service. Your dashboard shows the percentage of your allowance left in the current cycle. The allowance resets on your billing date each month, including on yearly plans. Unused allowance does not roll over, and yearly plans do not pool allowance across months. When the allowance is used up, new hosted work cannot start until it resets or you upgrade. “Credits” means the usage allowance that your current payment bought, net of payment-processing fees and excluding taxes. On a monthly plan, that is the plan’s usage allowance for the month. On a yearly plan, it is the usage allowance for the whole prepaid year: it is made available month by month (it resets on your billing date each month), and months that have not started yet count as unused credits.

Payment fees come out of your usage. Your allowance is net of payment-processing fees and excludes taxes: it is based on what we keep from your payment after the payment-processing fees (including any reseller’s fee) are taken out and any tax is passed on to the tax authorities. Tax is added on top of the price at checkout, so it does not reduce your usage. We do not add a surcharge for payment-processing fees to the price; they reduce your usage instead.

Rate limits and temporary caps. To protect the capacity of the Service, we may apply rate limits, concurrency limits or temporary caps on usage, for example queuing work until your running work finishes.

Your usage is for your account only. You may not resell it, share your login or API keys with anyone outside your account, or try to get around usage limits (for example by opening several accounts). We may suspend an account that does any of these under section 14.

Automatic renewal: your subscription renews automatically at the end of each billing period (each month for monthly plans, each year for yearly plans) for the same period, and we or our reseller will charge your payment method the then-current price of your plan plus any applicable taxes, until you cancel. By subscribing you authorise these recurring charges.

Cancellation. You can cancel at any time online, in your account dashboard or in the billing portal of the company that processes your payment. You can also email us and we will cancel for you. Cancellation takes effect at the end of your current billing period: you keep access until then, and you will not be charged again. Cancelling does not give a refund: you can keep using your unused credits until the period ends.

Changing plans. Upgrades take effect once payment is confirmed; any charge for the rest of the current period is shown before you confirm. Downgrades and switches from yearly to monthly billing take effect at your next renewal.

Changes to prices, usage and features. We may change prices, included usage, usage rates and plan features. We will email you at least 30 days before a change applies to your subscription, and it will apply from your next billing cycle after that notice period. If you do not agree, cancel before the change takes effect. We will not reduce the allowance of a billing cycle you have already paid for, except through the rate limits and temporary caps described above.

Taxes. Prices shown on our pricing page and in the dashboard exclude taxes. Where sales tax, VAT, GST or a similar tax applies, it is calculated at checkout (usually from your location and whether you are buying as a business) and added to the price, and checkout shows the total before you pay. Renewals are charged at the then-current price plus any applicable tax. Where the law requires a price to be shown to you including tax, checkout shows the tax-inclusive total. Taxes are not part of your usage allowance.

Failed payments. If a payment fails, the payment provider may retry it. If it is not resolved, we may suspend paid features until it is.

10. Resellers (merchant of record)

Purchases may be processed by a reseller acting as merchant of record (Paddle, Lemon Squeezy or Dodo Payments). When that is the case, the reseller is the seller of record: it sells the subscription to you, takes your payment, and handles invoicing, sales tax and VAT, and payment questions. Its buyer terms also apply to your purchase and may give you rights in addition to these Terms. We provide the Service, and these Terms govern your use of it. The seller is always identified at checkout.

11. Refunds

All payments are non-refundable, with these exceptions. (a) If you are a consumer in the EU, the EEA or the UK, you have a statutory right to withdraw within 14 days of your first purchase. (b) If we discontinue the Service or your plan, or end your subscription for a reason other than your breach of these Terms, you are entitled to a refund. In cases (a) and (b) we refund only the unused part of your credits (as defined in section 9). (c) If we charge you incorrectly (for example a duplicate or unauthorised charge), we reverse the incorrect charge; that is a correction, not a refund. Details are in our Refund and Cancellation Policy.

12. Beta features

Some features are offered as beta, preview, early access or experimental features (“beta features”), labelled as such in the Service or in our documentation. Using a beta feature is optional. Beta features may be incomplete, may change or be withdrawn at any time, and may have more bugs than the rest of the Service. They are provided “as is”, and any service commitments we make do not apply to them. If a beta feature becomes generally available, these Terms continue to apply to it. This section does not affect the statutory rights of consumers.

13. Acceptable use

You must not do, or help or allow anyone else to do, any of the following:

• create, submit or distribute malware, or use the Service to develop, improve or hide malicious code;
• use the Service to access, scan, test or attack systems, networks or accounts that you do not own or are not authorised to test;
• probe, scan or test the security of the Service itself, except by reporting a suspected vulnerability to us at support@unified-ai.dev in good faith without accessing other customers’ data or degrading the Service;
• interfere with or overload the Service, for example by flooding it with requests or bypassing rate limits;
• get around usage allowances, rate limits, plan limits or billing, or resell, sublicense or offer the Service to third parties without a written agreement with us;
• try to extract our prompts, instructions or configuration, including through prompt injection; reverse engineer, decompile or copy the hosted Service, except where the law allows it; or use the Service or its Output to build a competing product;
• submit content that is unlawful, that you do not have the right to share with us and our service providers, or export-controlled data you are not authorised to share;
• break the acceptable use policies of our AI and hosting providers, which apply to content processed by the Service;
• use the Service, including any feature that sends messages, to harass, threaten or spam anyone, or for anything illegal, fraudulent or deceptive, or to infringe anyone’s intellectual property, privacy or other rights.

If you break these rules, we may remove content, revoke API keys, or suspend or terminate your account under section 14. We may report illegal activity to the authorities.

14. Suspension and termination

By you. You can stop using the Service and cancel your subscription at any time. To delete your account, email support@unified-ai.dev from your account email address; we complete deletion within 30 days.

By us. We may suspend or terminate your access if you materially break these Terms, if you do not pay, if your use creates a security or legal risk for us or others, or if the law requires it. Where it is reasonable and lawful, we will tell you first and give you a chance to fix the problem. We may also end the Service for everyone with at least 30 days’ notice.

When your access ends, you can no longer use the Service and we delete your data as described in the Privacy Policy. Sections that by their nature should continue (including sections 5, 7, 8, 15 to 18 and 20) continue after termination.

15. Disclaimers

TO THE FULLEST EXTENT THE LAW ALLOWS, THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, THAT OUTPUT WILL BE ACCURATE OR COMPLETE, THAT IT WILL FIND ALL BUGS OR VULNERABILITIES, OR THAT ANY CODE THE SERVICE HAS ANALYSED IS FIT TO MERGE OR DEPLOY.

If you are a consumer, this section does not affect your statutory rights. For example, consumers in the EU and the UK are entitled to a service provided with reasonable care and skill and as described.

16. Limitation of liability

What we do not limit. Nothing in these Terms limits or excludes liability that cannot be limited or excluded by law, including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, under mandatory product liability law, or under consumer rights that cannot be waived.

SUBJECT TO THE PARAGRAPH ABOVE AND EXCEPT WHERE THE LAW DOES NOT ALLOW IT: (A) NEITHER PARTY IS LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL OR ANTICIPATED SAVINGS, EVEN IF IT WAS TOLD THEY WERE POSSIBLE; AND (B) OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE GREATER OF (1) THE AMOUNTS YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (2) US$100.

Point (A) does not limit your obligation to pay fees or your obligations under section 17.

If you are a consumer in the EU or the UK, instead of point (A): we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill, but not for loss that was not foreseeable, and we are not responsible for business losses.

17. Indemnity

If you use the Service for business purposes, you will defend and indemnify us and our members, officers and staff against third-party claims, and the resulting losses, damages, fines and reasonable legal costs, to the extent they arise from: your Customer Content; actions taken by you, your tools or under your account; your use of Output; or your breach of these Terms or the law. If you are a consumer, this section applies only to the extent the law of your country allows.

We will tell you promptly about any claim, let you control its defence and settlement (but you may not settle in a way that admits fault on our behalf or imposes obligations on us without our consent), and give you reasonable help at your expense.

18. Disputes

Talk to us first. Before starting a formal claim, email support@unified-ai.dev with the subject “Legal notice”, describing the dispute and what you want. We will both try in good faith to resolve it within 30 days.

Arbitration in the US. If you live in, or your organisation is based in, the United States, any dispute between you and us arising out of or relating to the Service or these Terms will be resolved by binding individual arbitration, not in court, except as set out below. The Federal Arbitration Act governs this section. The American Arbitration Association (AAA) administers the arbitration under its Consumer Arbitration Rules if you are a consumer, and otherwise under its Commercial Arbitration Rules. Fees are paid as those rules provide; for consumer arbitrations we pay the fees the rules assign to the business. The arbitration may be held by video or in the county where you live.

CLASS ACTION AND JURY WAIVER: YOU AND WE MAY BRING CLAIMS ONLY ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE OR REPRESENTATIVE PROCEEDING, AND YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF DIFFERENT CUSTOMERS.

• Exceptions. Either party may bring an individual claim in small claims court if it qualifies, and either party may ask a court for an injunction to stop infringement or misuse of intellectual property or unauthorised access to the Service.
• Mass filings. If 25 or more similar arbitration demands are filed against us by or with the help of the same or coordinated counsel, they will be administered in batches of up to 25 under the AAA’s mass arbitration rules, and the limitation periods for the later demands are paused while the earlier batches proceed.
• Opting out. You may opt out of this arbitration agreement by emailing support@unified-ai.dev within 30 days after you first accept these Terms, with your name, your account email address and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.
• If the waiver fails. If the class action waiver is found unenforceable for a claim, that claim (and only that claim) goes to court rather than arbitration, and the court decides it after any individual arbitration has finished.

Courts. Disputes that are not arbitrated go to the state or federal courts located in New Mexico, and both parties agree to their jurisdiction. If you are a consumer in the EU, the EEA or the UK, this paragraph does not apply to you in a way that would take away your rights: you can bring proceedings in the courts of the country where you live, and we can bring proceedings against you only there.

19. Governing law, export controls and sanctions

These Terms are governed by the laws of the State of New Mexico, USA, and applicable US federal law, without regard to conflict-of-law rules. The UN Convention on Contracts for the International Sale of Goods does not apply. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live.

Export controls and sanctions. You may not access or use the Service in violation of US export control or sanctions laws, or other export control or sanctions laws that apply to you. You may not use the Service if you are on, or owned or controlled by anyone on, a US or other applicable restricted-party list, or if you are located in, or ordinarily resident in, a country or region subject to comprehensive US sanctions. Do not submit export-controlled technical data unless you are authorised to share it with us and our service providers. We may suspend or end access that would break these laws.

20. Changes to these Terms

We may update these Terms for a valid reason: for example to cover new features, to reflect changes in the law or in our service providers, to address security or abuse, or to explain things more clearly. Each version has a date, shown at the top of this page, and we keep earlier versions available on request.

• Material changes. A change is material if it materially reduces your rights or increases your obligations. We will notify you of a material change by email and in the Service at least 30 days before it takes effect.
• Other changes. Changes that are not material (such as clarifications, or terms that only cover a new feature) take effect when we publish them. Terms for a new feature apply only when you use that feature.
• Urgent changes. A change required by law, or needed to deal with a security threat or abuse, may take effect sooner if necessary. We will notify you as soon as we reasonably can.
• Continued use. If you keep using the Service after a change takes effect, the updated Terms apply to you. We may also ask you to accept them in the dashboard. If you do not agree, stop using the Service and cancel your subscription before the change takes effect. This does not affect any right consumer law gives you to end your subscription because of a change.
• No retroactive changes. A change does not apply to a dispute you notified us of before it took effect. Changes to prices and included usage follow section 9: they apply only from a billing cycle after the notice period, never to a period you have already paid for.

21. General

• These Terms, together with the policies they refer to, are the whole agreement between you and us about the Service.
• You may not transfer these Terms without our consent. We may transfer them to a company that takes over our business, if your rights are not reduced; we will tell you if this happens.
• If a court finds part of these Terms unenforceable, the rest stays in effect. If we do not enforce a right straight away, we can still enforce it later.
• Neither party is responsible for delays or failures caused by events outside its reasonable control.
• You and we are independent parties. Nothing in these Terms creates an agency, partnership, joint venture or employment relationship, and no one else has rights under these Terms.
• We send notices to the email address on your account. Send notices to us by email (see section 22).
• These Terms are written in English. If we provide a translation, the English version governs to the extent the law allows.

22. Contact

Unified Artificial Intelligence LLC. Email support@unified-ai.dev for questions about these Terms, legal notices (use the subject “Legal notice”), cancellations and withdrawals. See also our Contact page.