Privacy Policy

1. Who we are

Unified Artificial Intelligence LLC, a New Mexico limited liability company (“we”, “us”), provides the Service (AI tools for software engineers) and this website, and is responsible for the personal data described here. You can reach us, including about privacy, at support@unified-ai.dev.

This policy covers our websites, the account dashboard, our software tools and the hosted service. When a business uses the Service, the business decides what code its people and tools send us. For personal data contained in that code, we process it to provide the Service to that business and on its instructions.

2. Visiting this website

This website sets no cookies and runs no scripts, analytics or tracking. When you visit, our hosting provider (Amazon Web Services) processes your IP address and request data to deliver the pages and keep them secure. If you email us, we use your message and email address to reply.

3. What we collect when you use the Service

• Account data: your email address, name (if you give one), a hashed password or your third-party sign-in identity (such as Google), email verification status, invitations, and your plan.
• Terms acceptance records: which version of the Terms you accepted, when, where (sign-up, dashboard or checkout), your IP address and your browser or client (user agent).
• API keys: we store keys only in hashed form, with their name, creation time and last use.
• Customer Content: the code and other material you or your tools send to the Service, with related identifiers (such as project and change names), and the results we return, which may quote your code.
• Messages and settings you store in the Service, with information your tools report about themselves (such as their name and version).
• Usage and billing data: usage counts, cost, latency, allowance use, subscription status and invoices. Card details are handled by the payment provider; we do not receive full card numbers.
• Request and response content: only if you turn on the setting that allows us to store it (see section 6).
• Technical data: IP address, user agent, software version, timestamps, request ids, errors, and security events such as sign-in attempts and rate-limit hits.
• Messages you send us, for example support requests.

4. How we use it

We do not sell personal data, share it for cross-context behavioural advertising, or use it to make decisions about you that have legal or similarly significant effects. We do not use Customer Content to train AI models.

Our emails come from hello@unified-ai.dev. To reply or ask a question, write to support@unified-ai.dev.

5. AI processing

• Output is generated with AI running on Amazon Bedrock, a service of Amazon Web Services (AWS).
• Customer Content is sent to Amazon Bedrock only to provide the Service. It is not used to train AI models, by us or (according to AWS documentation) by AWS or the model developers.
• Content sent for processing is deleted when the processing finishes (if that deletion fails, 30 days after it finishes).
• AWS may keep traffic that its automated abuse detection flags for up to 30 days, to investigate possible misuse.
• Requests may be processed in any AWS commercial region worldwide (global routing), not only in the country where you are.

6. The content storage setting

Your dashboard has a setting that controls whether we may store the content of AI requests and responses. By default we do not: we store only usage, cost and latency metadata about them. If you allow storage, we may keep redacted request and response content for up to 30 days. This setting controls only what we store; it does not change what our model provider keeps (see section 5).

7. Who we share data with

If you choose to sign in with Google, Google shares your Google account email and basic profile with us under its own privacy policy.

A reseller acting as merchant of record processes your payment data under its own privacy policy. We may also disclose data to professional advisers, to a buyer or successor if our business is sold or reorganised (subject to this policy), or where the law requires it or it is needed to protect people’s safety or our rights. We will tell you about a legal demand for your data where we lawfully can.

8. International transfers

We are based in the United States. Our service providers process data in the US (AWS us-east-1), on global networks (website delivery, downloads and encrypted backups) and, for AI processing, in any AWS commercial Region. When we transfer personal data from the EEA, the UK or Switzerland to countries without an adequacy decision, we rely on appropriate safeguards, such as the European Commission’s Standard Contractual Clauses (with the UK Addendum) in our agreements with service providers, or the EU-US Data Privacy Framework where the recipient is certified. You can ask us for more information about these safeguards.

9. How long we keep data

10. Security

We protect data with encryption in transit, encrypted backups, hashed passwords and API keys, access controls and the principle of least privilege. No system is perfectly secure. If a security incident affects your personal data or your content, we will notify affected customers without undue delay, and notify regulators where the law requires (for example, within 72 hours under the GDPR).

11. Your rights

Depending on where you live, you may have the right to:

• access the personal data we hold about you and get a copy in a portable format;
• correct inaccurate data;
• delete your data;
• restrict or object to certain processing, including processing based on legitimate interests;
• withdraw consent where we rely on consent;
• opt out of the sale or sharing of personal data (we do not sell or share it);
• not be treated differently for exercising your rights.

If you are in the EEA or the UK, you can also complain to your data protection authority. We would appreciate the chance to address your concern first.

12. How to exercise your rights

Email support@unified-ai.dev from the email address on your account. We may need to verify your identity. We reply within the time the law requires (usually one month). To delete your account, email us and we will complete the deletion within 30 days. An authorised agent may make a request for you where the law allows, with proof of authority.

13. Cookies and browser storage

This website uses no cookies. The account dashboard uses only essential cookies: the session cookie that keeps you signed in, and short-lived security cookies used during sign-in and invitations. It also keeps a few small items in your browser’s storage so sign-up works. We do not use analytics, advertising or tracking cookies, pixels or scripts, so there is nothing to opt out of.

14. Children

The Service is not intended for anyone under 18, and we do not knowingly collect their personal data. If you think a child has given us personal data, contact support@unified-ai.dev and we will delete it.

15. Changes to this policy

We will post any update here with a new date. If a change is material, we will also email you before it takes effect.

16. Contact

Questions or requests about privacy: support@unified-ai.dev. See also our Contact page.